theverge Tech
theverge Tech
theverge Tech
After requiring customers who ordered the Essential phone to provide their driver’s license information over email to verify their shipping address, CEO Andy Rubin today apologized for the incident in a blog post, calling it “humiliating” and that he is “personally responsible for this error.”
The Android creator said that approximately 70 customers were affected by the sloppy confirmation process, and Essential will offer one year of LifeLock protection to prevent potential identify theft. The team has also disabled the “misconfigured” account to prevent people from accidentally sharing their personal information with other Essential customers, and Rubin promises to invest in infrastructure and customer care.
Rubin did not provide...
from The Verge - All Posts http://ift.tt/2xzJi0C
via IFTTT
via Blogger http://ift.tt/2vLUtRA
via Blogger http://ift.tt/2vuJlx0
via Blogger http://ift.tt/2gsMff2
via Blogger http://ift.tt/2xPgvo2
EmoticonEmoticon