Study reveals design flaws of chatbot-based symptom-checker apps

Study reveals design flaws of chatbot-based symptom-checker apps

8:05 PM
Millions of people turn to their mobile devices when seeking medical advice. They're able to share their symptoms and receive potential diagnoses through chatbot-based symptom-checker (CSC) apps. But how do these apps compare to a trip to the doctor's office? Not well, according to a new study.

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