The simmering issue of how Tesla deals with customer complaints in China came to a boil this week as police detained a woman after she protested at Tesla’s booth at the Auto Shanghai 2021 trade show. The woman was dragged off the show floor after jumping on top of a Tesla Model 3, where she shouted about a brake issue the company has been criticized for with its China-made cars. Tesla has since said it will conduct a self-inspection of its service and operations in China.
The woman, who police referred to only by her surname “Zhang,” according to Reuters, was detained for “disrupting public order.” She has protested before about the brake issue, after she was involved in a crash. She is reportedly being held for five days.
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