The Federal Trade Commission (FTC) said Tuesday that Intuit’s “ubiquitous” advertising claiming its TurboTax tax prep software is free to use is misleading, and has asked a federal court to order Intuit to stop “disseminating the deceptive claim that consumers can file their taxes for free using TurboTax.”
According to the commission, the ads “some of which have consisted almost entirely of the word ‘free’ spoken repeatedly” mislead people into believing they can file their taxes for free with TurboTax. “In fact, most tax filers can’t use the company’s ‘free’ service because it is not available to millions of taxpayers, such as those who get a 1099 form for work in the gig economy, or those who earn farm income.,” the agency said in a...
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