Mark Zuckerberg posted a staunch defense of his company in a note to employees, saying that recent claims by an ex-employee about the social network’s effects on society “don’t make any sense.”
On Tuesday, a former Facebook product manager named Frances Haugen testified before Congress about a trove of internal documents she gave to The Wall Street Journal. The focus of the hearing was on Facebook’s internal research that showed Instagram can have a negative effect on young people, but Haugen took the opportunity to also attack the company’s business model and News Feed algorithm. One of her main arguments was that Facebook’s business of selling ads based on engagement leads it to keep users on the service at all costs, even when it...
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